Customer Support
Contact
You can contact us at customersupport@posterarteditions.com
Authorized returns can be sent to:
Poster Art Editions
1500 Jackson Street North East
Mail Box 191
Minneapolis, MN
55413
Secure Shopping
We use PayPal as our payment processor.
If you have a PayPal question, please click here to access their customer support.
Shipping cost for packing, shipping and insurance
Prints are interleaved, rolled and shipped in an over sized tube.
Shipping costs include insurance and tracking.
CONTINENTAL UNITED STATES, ALASKA AND HAWAII
$6.00 for orders less than $39.99
$10.20 for orders of $40.00 - $69.99
$15.50 for orders of $70.00 - $299.99
$30.00 for orders of $300.00 - $599.99
For orders over $600.00 please contact us so that we may provide the
most efficient shipping and handling.
Shipping method: USPS Priority
Transit time: approximately 2-3 business days
You can track you own packages when you use PayPal.
Contact us if you have expedited shipping needs.
Returns
Please notify us via email at customersupport@posterarteditions.com before shipping a return in order to get instructions and authorization. We recommend that you send your return back via an insured carrier.
Please note:
• Shipping charges are not refundable.
• Return postage is the responsibility of the customer.
• Returns are subject to a 15% restocking fee.
• Refunds and credits are not applicable to damaged returns.
Damaged/Defective Items
If you receive a damaged or incorrect item, contact us at customersupport@posterarteditions.com
If there is extensive damage to the carton, please refuse delivery and contact us at customersupport@posterarteditions.com as soon as possible.
Contact
You can contact us at customersupport@posterarteditions.com
Authorized returns can be sent to:
Poster Art Editions
1500 Jackson Street North East
Mail Box 191
Minneapolis, MN
55413
Secure Shopping
We use PayPal as our payment processor.
If you have a PayPal question, please click here to access their customer support.
Shipping cost for packing, shipping and insurance
Prints are interleaved, rolled and shipped in an over sized tube.
Shipping costs include insurance and tracking.
CONTINENTAL UNITED STATES, ALASKA AND HAWAII
$6.00 for orders less than $39.99
$10.20 for orders of $40.00 - $69.99
$15.50 for orders of $70.00 - $299.99
$30.00 for orders of $300.00 - $599.99
For orders over $600.00 please contact us so that we may provide the
most efficient shipping and handling.
Shipping method: USPS Priority
Transit time: approximately 2-3 business days
You can track you own packages when you use PayPal.
Contact us if you have expedited shipping needs.
Returns
Please notify us via email at customersupport@posterarteditions.com before shipping a return in order to get instructions and authorization. We recommend that you send your return back via an insured carrier.
Please note:
• Shipping charges are not refundable.
• Return postage is the responsibility of the customer.
• Returns are subject to a 15% restocking fee.
• Refunds and credits are not applicable to damaged returns.
Damaged/Defective Items
If you receive a damaged or incorrect item, contact us at customersupport@posterarteditions.com
If there is extensive damage to the carton, please refuse delivery and contact us at customersupport@posterarteditions.com as soon as possible.
